Deposited long time ago. Bought BTC. Then Sold.
Verified account and Card.
When I started trying to withdraw USD to my Card (not in the list of blocked countries) (under 2000$) I started receiving ridiculous errors.
The mos recent is this one.
After entering Google Authenticator code instead of a transaction I got "Initial transaction was not found." WHAT?
Obviously this will take days, if not month to solve!
I see this as done intentionally.
Obviously now I just want to leave, and if I leave with all of my money, I got Lucky!
Please, clarify when you have added a card and verified it. If it was done before December 29, you need to either resubmit the card for verification or make an initial deposit from the card in the currency you would like to withdraw. If it does not help, kindly tell us your user ID or support ticket so that we were able to assist.