Re: YOBIT scam?! BTC wallet empty

Here is what happened in the meantime.
As I mentioned, I got some kind of a reply from Yobit's support:

Quote

2018-01-15 10:09:20 dominikherzog
Yobit have only one channel for support==>SUPPORT page.
Ignore fake telegram,facebook and email accounts.

you are hacked from fake "support"

where /how you contact ?
via telegram?
via facebook?
via fake email?

Here is my reaction to it:

Quote

2018-01-15 11:09:49 niemann
Dominik, the only way I contacted the support is by openning a ticket here as soon as I discovered my BTC wallet to be empty. What you are saying is that I was hacked after my wallet has been wipped clean. This doesn't make sence at all.

I described bellow what I found so far and I'll repeat:
- on 2018-01-05 02:00:47 my BTC's were used to create YobiCodes
- on 2018-01-05 02:00:56 YobiCodes were used.

I uploaded printscreens on my GDrive ... check them.

I use 2FA. Each login is notified by an email. Each login from a different device/IP is notified by an email and has to be confirmed. So, how comes I got hacked by a fake support if I don't have anything in my emails. I do not use Facebook since 2009 and I have not joined any Yobit or any similar groups in Telegram.
If you need a comlete list of sent and received emails, I will be happy to provide without any problem. But there are none other than ones confirming login. I already provided a link for the incoming mails earlier (with a filter on Yobit): https://drive.google.com/open?id=1woPF_zNODnwivM4lLOEnbfO5xVltc5Wv

On the account of contacting Yobit support, I openned 3 ticket ONLY over this website so far:
1st: requesting info regarding B2X deposits - never answered,
2nd: regarding InvestBox info - never answered,
3rd: this one, in regards to my BTC wallet being empty.

Other than the a.m., I started a discussion on BITCOINTALK.ORG only after I found this. And that is it. Nothing else.

If I was not logged in at the time, than how comes these YobiCodes were created and used by a hacked account. No notification at all. If you will tell me that I have a malware on the divece(s) I use, at 2 AM none of them were turned on several hours before or after.

I will not settle for your attempted explanation and I still hold YOBIT fully responsable for safeguarding my wallet. Therefore, I expect Yobit to restore my wallet.

The least you can do is make a trace on YobiCodes (I provided printscreen on that as well) in your log. Thay had to go somewhere.

~~This morning I logged in to see if there is anything going on there and I discovered all the tickets I openned on Yobit gone. Support section lists "No records". Well, ain't that just conveniant.~~ (they reappeared)
I will not settle until I have my wallet restored.