I ordered something from Bitspend on June 14th and paid for it on June 18th. I haven't heard anything back from them yet. Bitspend hasn't answered any of my emails, posts on the /r/Bitspend subreddit, or any of my multiple support tickets. This was a digital item, so there is no way it could have gotten lost in the mail or anything - they just simply did not deliver on their end of the promise.

Right now Bitspend is holding about 0.23 BTC of mine and thousands of dollars belonging to other customers. Just take a look here for some of the many unanswered complaints from customers. They simply took peoples' money and ran.

19 days ago, the 'Bitspend CEO' (Justin Whelchel) posted this on Reddit, stating "Orders to begin processing next week." That never happened. There has been no word from Bitspend since that short, obviously untrue post.