This users issue was fixed. His TX was not put into the mem pool due to an error with our fee calculation. It has been resolved and he was given a 1.5 BTC bonus for the inconvenience.
That is one hell of a bonus for an issue faced by an user ,twenty thousand dollars for the inconvenience caused for delaying his payment

i know he is your legit whale who donated a huge number of coins,it is really great to see the team respecting old whales and compensating for the delay which i have seen in the past when the price was well below thousand,but this is a new experience.

He was also permanently banned from the site after creating a scam accusation about the issue. The bonus is generous, but I doubt he is happy about the strings attached to it, since not many sites support the limits PD does.
That's incorrect, this user was not banned or restricted in any way. There are very few "banned" users (hufflepuff). The user was happy with the outcome in the end, but we made changes to ensure our big transactions make it into the mempool.
Your TX got confirmed. The mem pool was full and did not pick it up. This isn't our fault completely, it was a massive spike we didn't see coming. We should have cashouts that size manual now days with price of Bitcoin since we didn't expect the TX to use so many inputs. Rather we had our fee's too low due to the max we attach set. Since this we have completely recoded how we go about fee's & Bitcoind.
You have had your money sent + a $40,000 bonus for the 72h delay you had.
Due to this scam accusation I will be banning you from the site after the bonus we've given you has been cashed out.
Have a good one.
I think it's pretty clear from Edward's post that the user was banned, unless I'm missing something?
Basically I think what bitcointalk is becoming is going to be more like eBay with their feedback situation.
When a user creates a scam accusation against a certain site, it gives alot of bad reputation for its image.
This is very similiar if some buyer on eBay buys something from you, for no reason what-so-ever gives you negative feedback. That negative feedback hurts your account and with too many of them might lead to being suspended or banned. So many eBay sellers just ban certain buyers to avoid this from happening again.
Should he have made a scam accusation? Probably not, PrimeDice is extremely trustworthy in my opinion. Does he have the right to? Yes, if it was any other site withholding $150k for almost a week, no one would have a problem with it. Personally, I think it sets a bad precedent to ban users for speaking out publicly on issues like this.
This situation is slightly different.
Honestly I think the reason why it took so long is because he doesn't speak English and could only communicate with Google translate and described his situation incorrectly, and hence Primedice staff was looking in the wrong area.
Later on they discovered the mistake and paid him with a bonus.
Yes he did have a right to do so. But so do the thousands of eBay buyers who buy $1 items which break and they leave bad feedback which can hurt the eBay stores reputation. Instead they should just contact the company directly and they would fix the issue. The issue here was a language problem.