Post
Topic
Board Altcoin Discussion
Re: 48 Hours "Successful" ETH Withdrawl from Kucoin yet not in wallet?
by
Cicada1033
on 17/01/2018, 14:22:15 UTC
Check this: https://www.reddit.com/r/kucoin/comments/7qxy3w/for_everyone_facing_eth_withdrawal_issues/

Quote from the reddit post:
"If your withdrawal shows 'Succeeded' and your tx doesn't show in etherscan, most likely it has failed before reaching the network. Kucoin has to resend it manually, this will usually be done within 48 hours (usually around 30+ in my experience)."


KuCoin is aware of this so what you should do now: https://news.kucoin.com/en/eth-deposit-and-withdrawals-issue-provide-this-information-and-help-us-clear-the-transactions/