Re: Bitstamp exchange of currencies: stealing money of the deposit by employees
If they're having issues and cannot handle the load, they should hire more employees, especially if their profits exponentially grew and disclose their clients about issues. Communication is key, especially in a 24/7 environment where big money is at stake. They can learn a lot from Kraken. It's simple as that.
At least we agree on something.
Kraken does provide support btw. It may (still? can't even test their "new" engine, Tradeview crashes my browser now) be the shittiest & most broken exchange, whenever I complained to Kraken, they always answered me. With useless answers, but.. they did.
Yes, that's awesome. My apologies if came over as an asshole
I like Kraken a lot and the issues seems to be resolved. I've traded there today without any issues and it's a lot faster now (like in May '17). I still wish margin, leverage and stop orders were back though, hopefully within a month.