I've made a wire withdraw request on Jan 6, then on Jan 10 they asked me to sign my wallet address, I replied in Jan 11 with my signed address and then haven't heard back since then (now the 17th). My withdraw request has been stuck in "processing" ever since. What's their response time now days? In Oct they used to reply around 1 or 2 days.

If anyone from Bitstamp reads this, my ticket number is 202240. I appreciate your help.