I also has been confronted with the similar problem.
I tried to withdraw LTC but received wrong TXID=2.
Yesterday I created ticked number #41071 but there is still no reply.
did u got ur coins back? I'm having the same issue. Txid showing as '4' and coin didn't received on receiving wallet.
No, I have not received my money yet after 10 days of waiting...
I have not received my money yet after 15 days of waiting...