Official email from Pagarex. Don't know how to upload a picture here so I copied and pasted. You guys can personally email them yourselves.

On Jan 18, 2018 12:37 AM, <contact@pagarex.com> wrote:
Hello,

Thank you for your interest in Pagarex!

We will not limit anyone from being a part of the PagareX community. Nevertheless we have to exclude US and Chinese citizens due the requirements. Their laws are so restrictive and obtrusive that bitcoin and other cryptocurrencies are being strictly regulated, even though we believe that everybody in the world should be able to benefit from the unique ecosystem PagareX is providing.
You still can withdraw your money.

Best regards,
Rolf