Hi everyone. Please be careful using CoineExchange.io. Long story short, they have significant problems with their exchange. I had recently purchased a significant amount of Smartcash on CoinExchange and could not transfer it out. I wanted to contact their support only to subsequently have issues with my log in password. I am now locked out and they have my funds. No one will respond from their end. If you do a Google search about CoinExchange you will find many similar complaints. Please beware! Do not use them! After reading many similar complaints about them, I am starting to realize I have been scammed. Good luck everyone.