Post
Topic
Board Web Wallets
7.8 BTC lost due to an error in blockchain.info
by
cualquier
on 18/01/2018, 16:03:03 UTC
Reward 0.831 BTC for help with support blockchain.info
Reward 0.1 BTC for help without support

Old problem. 2016-02-22 created two addresses in blockchain.info :
1Dv4nM1eBpasjXssNvF9hb7dnXYoR8JLoZ
1573vMtM5nM6p9ce13hxQHfsuh31qEfit9
With the original Bitcoin-qt, I sent the test and basic transactions to both addresses. All transactions were immediately displayed in the blockchain.info account

With a wallet number 1Dv4nM1eBpasjXssNvF9hb7dnXYoR8JLoZ
all right , BTC came immediately: https://blockchain.info/address/1Dv4nM1eBpasjXssNvF9hb7dnXYoR8JLoZ

With wallet number 1573vMtM5nM6p9ce13hxQHfsuh31qEfit9
also, the BTC came immediately, but after re-Login to the account this wallet (1573vMtM5nM6p9ce13hxQHfsuh31qEfit9) disappeared and my account in blockchain.info not displayed incoming transactions. But the system blockchain.info displays correctly:
https://blockchain.info/address/1573vMtM5nM6p9ce13hxQHfsuh31qEfit9

The problem arose during the transition of blockchain.info to a new interface.
BTC is still on the wallet 1573vMtM5nM6p9ce13hxQHfsuh31qEfit9
Access to the blockchain.info is available. Support ignores and closes tickets.
I have an old recovery phrase (47 words). Tried to recover from Jaxx and Electrum - unsuccessfully.
What do advise?

Same problem: HELP! Blockchain.info new address disappeared - Reward
 https://bitcointalk.org/index.php?topic=1351911.0