Hi,
I made a deposit to my trading BTC address and have never encountered issues in the past. Its already 7 conformations on the blockchain network but nothing shows up in their site.
It does not show my transaction on the unconfirmed transactions as well. I did get an email from coinsecure stating that there is a deposit and it is not confirmed yet and will show up in my account after 3 conformations.
Not able to contact support
Has anybody else encountered this issue and if yes how did you get it resolved?
I made a deposit to my trading BTC address and have never encountered issues in the past. Its already 7 conformations on the blockchain network but nothing shows up in their site.
It does not show my transaction on the unconfirmed transactions as well. I did get an email from coinsecure stating that there is a deposit and it is not confirmed yet and will show up in my account after 3 conformations.
Not able to contact support
Has anybody else encountered this issue and if yes how did you get it resolved?
Give them some days. They are very slow people.