I'm sending them this message every day both as a ticket and PM to 2 moderators (matveevka and dominikherzog):
"Please unlock the eth deposit manually, I'm desperate, please. I sent it from Bitstamp, it uses smart contracts and yobit doesn't accept that. But I've read that you guys have helped others before in my situation to unlock the deposit manually. Please, I'm begging. Those were all my savings...I feel so sick to the stomach and anxious I'm not even sleeping or eating well, I'm afraid to lose my money I just wanted to start trading and this happened. I'M BEGGING YOU.
txid: 0xb581d50d709b7a7b748051ca142eeff0aaa3d492c5ed1c1d5649f3ceefa5e206"
But it's not effective. It has been 2 weeks now. I truly feel sick to the stomach, that wasn't a lie.