I can't say I'm surprised that this has not been resolved given that "Edward Miroslav" has been found guilty of several immoral practices (account buying, trust buying) etc.
This wasn't a targeted mute, I'll unmute your account shortly, thousands of accounts are muted a day to prevent faucet abuse automatically and this just seems to be a false positive. Unfortunately we don't have an option to disable faucet on a per-account basis other than using mute, we'll be fixing that as well.
What does surprise me is that Stunna, even though he/she unmuted you, never fully tried to resolve this case. Why is that?
Another example of review farming:
https://forum.primedice.com/topic/29824-earn-a-quick-50k-satoshis/.
And I don't think it will ever get resolved.
I didn't get any reply from Edward after he said that my accusation is down the track.
So it's clear that they are not willing to solve this and just wasting the time of users.
My personal thought for the users is " You will not be given the correct answer by supports & will only be misguided by false statements most of the time unless you wanna have a friendly talk with them, off-topic "