They tell you nothing
We resolve the matter soon waiting for 2 weeks
Ask for an daily update about progress still no answer!
Were 4 weeks further now im blocked ignored and losing 100´s of euro´s each waiting day
When you tell that to a customer support they tell you thats UNFORTUNATE!
Im losing my value because they at COINEXCHANGE DO NOT care.
Thats gives an idea how they think and treat their customers.
Reading each day more and more how people do not get their coins makes it only worse!
How in the world can a company like that exists and keep existing when they do not care about their people who uses their service.