Post
Topic
Board Exchanges
Re: Bittrex ignores thousands of clients!
by
differential350
on 19/01/2018, 13:49:12 UTC
This is the latest reply i got from bittrex through BBB

I was talking about the banking secrecy act, which is the main reason they suspended the accounts as explained in the BBB website

https://www.bbb.org/northwest/business-reviews/virtual-currency/bittrex-inc-in-bellevue-wa-1000048938/Alerts-and-Actions
"Brittrex responded to BBB to state the reason for these complaints is the company’s commitment to follow the recent U.S. regulatory requirements to comply with the Bank Secrecy Act has created a backlog in their support response as they work to verify the identification of their customers.  The company has stated they have or are working on increasing their staff support to handle the surge and hope to resolve the issues as soon as possible."

If you have BBB your correct address I don't know how they could claim you're an Iran/Cuba resident when you're clearly not. Maybe they just wanted to dismiss your case with a cheap excuse