Sorry man, but I never did and never will use "web wallets". I simply don't trust them and there's hardly anyone who can convince me in opposite.

This is actually something every person should be aware of, not with ETN only. What were you thinking of when you deposited money to a "web wallet"? Did you think about security and trust at all? Would you deposit USD on the "USD Web Wallet" if I create one and tell you that it is "safe"? Same applies for any currency, no matter if it is USD, EUR, ETN, BTC, XMR or whichever symbol you choose...

Clearly, I have no idea how ETN "web wallet" works, but somehow I doubt that they implemented a "scamming" code into it :) Can you put this "transaction ID" in that "web wallet" at all?