Post
Topic
Board Announcements (Altcoins)
Re: [ANN][CND] Cindicator - Hybrid Intelligence for Financial Markets - September 12
by
simongoat
on 19/01/2018, 19:47:38 UTC
cindicator was picked as coin of the month by the Palm Beach Confidential group which will explain the explosion in price.
Speaking of palmbeachconf. They have the worst customer service I have ever seen. In fact, they did not reply to ANY of the emails I sent so far. At least 6 emails, no response.

They have been sending me e-mails stating that the attempt to charge my card did not successfully go through and included a link for me to follow to update my payment details or to pay online. I reply everythime that the page that opens on that link doesn't let you do anything and on my account there's no page where I can update my payment details or to pay online.

They DON'T reply, but continue sending me e-mails (to which I always reply) saying that my subscription will be canceled if they are unable to process my payment. I even tried calling them (expensive international call) but after a long time waiting for someone to answer I gave up.
I don't know how I will be able to get a response from them, I don't think they have any online members chat, facebook, or something like that either.

simongoat, you are a PBG member right? Any more PBG members here? Do you know how to access the "payment portal" they mention? This is the link they give me but I can't do absolutely anything on this page: http://pay.palmbeachgroup.com/not_logged_in


no sorry I just get the reports from a telegram group. Maybe try reddit, see if they will get back to you there.

Whats the issue, can't you access the reports?
Thanks for the reply.
No, the issue is as I wrote: They have been sending me e-mails stating that the attempt to charge my card did not successfully go through and included a link for me to follow to update my payment details or to pay online. I reply everythime that the page that opens on that link doesn't let you do anything and on my account there's no page where I can update my payment details or to pay online.

They DON'T reply, but continue sending me e-mails (to which I always reply) saying that my subscription will be canceled if they are unable to process my payment.

Reddit? Do you know if they post there?

Don't think so but it might get picked up by someone at palm beach if you state your case.