Now support told me that it could take up to 20 days before they send the payment which means 5th of Feb. But they ignored my request to credit it back to my account.
I already left them a negative vote here, it's pretty ridiculous to be honest. Not only takes them months to verify you but if in the meantime your documents happen to expire, which mine did they will ask for new verification. Extremely slow and unresponsive support team and website.