So far I am very satisfied with the service. I have managed to dig out my UBTC last night, even though I haven't claimed them until January 3rd as we were supposed to. I did the same for BCX but they still haven't been sent to my address. I guess that BCX server might still not be synced. Hope this will be done soon as well.
After I receive my BCX, I will revise my feedback, but so far I am very satisfied and this service is a go!
I have received my BCX as well. Even though we had some issues with recovering my BCX, I have seen good faith and honesty of the people running the service.
I highly recommend to anyone that wants to recover their forked coins