So I just purchased my first 2Pac miner, plugged it in and...nothing.  The LED on the back of the miner is green and the OS recognizes the device but it will not work with cgminer or BGMiner.  

The 1st thing I tried was purchasing a couple of powered hubs, both with output over 2.1a per port, and then I bought a HighRock cable.  Still nothing!  :-(

When running cgminer->USB management->L
Bus 1 Device 10 ID: 10c4:ea60 GekkoScience 2Pac BM1384 Bitcoin Miner inactive.  

Some specifics:
OS: Linux Mint 18.3 Cinnamon(3.6.7) 64 bit(fresh install)
CGMiner: v 4.10.8(fresh compile)
cmd line: ./cgminer -o {stuff} -u {myuserid} -p {gibberish} --gekko-2pac-freq 150

Any suggestions on things that I should try?

Thanks in advance!