I got the mail to notify that I had deposited over the limit and my fund is locked yesterday. I had replied the mail to explain the detailed source of funds. However, I doesn't get the reply and my fund is still locked. It's over 24 hours. Does anyone know how long the procedure takes to unlock the fund? I've missed the timing to buying coins. Thanks.
The support ticket is 37515.
My account is still locked. It's over 48 hours. Just let you know Lykke sets the deposit limit which you cannot know in advance. After you deposit more than the limit, your account and fund are locked. You cannot do anything and just lose the trading opportunities.