My ticket at Cryptopia was finally resolved.
I have my coins in my wallet. It has been a painfull delay, but ended well after all. Having 200 BTX in limbo for 15 days was a nightmare.
Kudos to Cryptopia. They are really trustworthy. Reputation is built this way.
you need to keep your coins in your wallet ,and holding for long term ,so you can get your weekly airdrop .