When you buy something on eBay or Amazon, you pay the seller, he ships the product and upload a tracking number.
If you haven't received the item, you can call eBay or Amazon and, basically, what happens is that if they have a tracking number that shows that the item has been delivered, then it is ok, otherwise eBay or Amazon reverses the transaction and you get your money back.
Is that possible with bitcoin? What if I buy a boat online for 2 bitcoins and I never receive it? Is bitcoin able to solve this problem?
Thanks
In that case, bitcoin has nothing to do with your transaction if it's made online. But rest assured that the site will pay you back. They have the record if you have paid or not. And if they fail to deliver your order, it's between you and said sites wether you want them to pay you back in fiat or in cash.