Okay so I tried to withdrawal ANT coin and it keeps telling me cancelled under status and then one day i try and one goes through to in process after i talked to support well it never generates a txid and it is staying stuck "in process" i talk to support and they say i need to deposit .1 BTC to refresh transaction history okay i do that actually they received .10527597 BTC support tells me that they only received .098 BTC.
And now they tell me that there was an axtra verification fee that i was never told about and that they cannot process partial payments and that BTC is frozen until i send another .1 and they cant tell me how much the fee is to make sure that i have .1 after the verification fee.  

HOw do i get this fixed this just seems like a scam to me because none of that BTC showed in my available balalnce???