I don't have the ability to upload pictures right now I can email you screenshots of everything from the BTC transaction to the messages from support if you really want to see them. The last thing they said to me is that someone higher up would contact me by email in a few hours because i told support that there is no reason i should have to deposit BTC to fix an error with withdrawals on their system and i wanted to talk to someone higher up that could help me sort this situation out. Its been about 2 hours so well see I hope they fix it that's 80k+ that's been stuck for a over a week because of something to do with their system.