They told me that their system cannot process partial payments that i will have to send .1 BTC all over again that the first one was frozen until i sent a full .1 BTC. but as you'll see in the photo I'm about to upload or look at that link above they received more than .1 BTC and it honestly seems like they just wanted to see how much they could get me to send that would never make it to my available balance.
Screenshots of messsages from support.
https://imgur.com/a/grc4U