gstant1 try messaging them on FB/twitter that's what i did after a week of no answers and support tickets not submitting properly. only tokk about a day but support is not the greatest even when they do reply I have 80-100k at risk and they are acting like they don't give two shits about fixing it.
NOOOOO!!!!!!!!!!!! BE AWARE! EVERY PAGE EXCEPT THE OFFICIAL TWITTER PAGE THAT YOU SEE ON THE BOTTOM RIGHT INSIDE YOBIT IS FAKE. DO NOT SEEK SUPPORT FROM ANY FACEBOOK, TWITTER, INSTAGRAM, TELEGRAM OR WHATEVER! THEY PLAY THAT LITTLE GAME OF MAKING YOU SEND COINS TO UNLOCK THE DEPOSIT. DO NOT DO THAT. IT'S A SCAM!