Post
Topic
Board Service Discussion
Re: Bitmain gone insane - ships to a placeholder address and DO NOT RESPOND
by
bitcoinexplorer
on 21/01/2018, 07:16:21 UTC
Calm down and try all possible solutions.

1) Contact carrier and see possibility of changing without Bitmain (unlikely).
Some carriers will attempt delivery several times, and then hold for pick-up at their office before returning package.

2) Contact Bitmain agents.
They have address change instructions in 2016 for China:
https://bitmain.kf5.com/hc/kb/article/162423/

They also have Wechat chat representatives. Not sure if open to international clients.

Good luck.

Thanks for your advice, i have emailed them too while referring my emails sent to bitmain support etc.

The phone number listed in google does not work.