Post
Topic
Board Hardware
Re: Avalon Store Batch 3 Status just went to "Refunded" -- now "Refund Processing"
by
cmdbill
on 03/08/2013, 14:19:47 UTC
if (pissed off) then (begin vent)

What refunds?  If you submitted a support ticket (as you were told to by bitsyncom HIMSELF here: https://bitcointalk.org/index.php?topic=236348.msg2515773#msg2515773) then your refund gets ignored.
If you managed to get the newsletter and see the Google Docs link (Google Docs, really fucking professional guys) then you had 3 days to apply for said refund. 3 days. Even if you already asked for a refund through the fucking AVALON SUPPORT SITE.
Not to mention it's been several weeks and I think only one person has received their refund.
I know a lot of people got in, but a lot missed out too.  Avalon has generally been a bit of a clusterfuck lately. This is no way to treat your customers.

if (still fucking pissed off) loop
else
end vent

Does anyone with a more level head then me know if there is any legal recourse?  If the items were sold in the country I live in then the BS Avalon T&C's would be declared null by a court as they're against the law here. However internationally this becomes a bit of a grey area.
I have been looking into some things that can be done legally. It also is a fact in the US that the T&C's are null due to some consumer protection in the USA according to my lawyer.