Freewallet.org doesn't support all the ERC20 tokes like MEW do,so if you gave freewallet.org address to receive tokens from ICO then you will lose all the tokens if that wallet not support your token at the time of tokens sending time by ICO team.Once I am alos missed my tokens from bounty campaigns then I asked the support team they answered that they can't do anything in that case.
And many users also reviewing that freewallet.org is a scam they are taking all the funds which are stored in their wallet.So it is better to avoid these kind of wallets in future and try to use MEW for receiving tokens which is the best ever wallet for ethereum and tokens.
Yes, you are right. They keep telling me to wait... but I dont know what to think about it, I think they dont even know what my problem is...
I hope that they finally give me my tokens and yes, Ill avoid all this wallets from now on.