Ahh that is sad to hear. Seems like you wasted some money. I hope you get a refund, but by the way you desribe it seems not very likely that you will have this luck. In regards to bots my opinion is there is no golden path, depending on the market phase, the volume etc. one bot works well, the other does not .. etc and when market dynamics change this can differ quite fast.
Good Luck Andrey!
I bought this crappy software for 1400$ FOR A 3 MONTH LICENSE (MOST PROFESSIONAL ONE) when bitcoin was like 17000$.
Only to find out that:
= Their forum is dead. Even closed forum has no valuable information. Many "guides" with promising end were promised years ago without any advance.
= Their bot doesn't make any money which is absolutely ridicolous for this kind of money. There are so many professional companies who would rent you a VERY profitable bot for FOREX or other markets, that actually make %% daily for MUCH LESS. So I expected at least the same.
= MOST IMPORTANT and I claimed refund based on this
I saw the exchange I'm registered at (CEX) in the list of supported markets. BUT IT DIDN'T WORK! Stephan (probably the owner) told me it's not haasbot problem, but CEX. In the end it was only my problem, because I waited a few weeks to see that obviously problem is LONG KNOWN, but they are ready to sell the bot, but not ready to refund or acknowledge their mistakes: which is to inform buyers that something is not working for MONTHS!
I asked for AT LEAST a partial refund. No reply for a week.
So here goes this review. GOOD LUCK!