It's a 50-50 deal. You have to check the reviews of the item you plan to buy to make sure you get what you paid for. I myself has been buying online as my place is somewhat far from the city. This is very convenient for me since this allows me to buy whatever I want/need and then pay for it and wait for the item to arrive. And like what I said, I always read the reviews. You will read what others think about the product. For all the stuff I bought, I can say I was able to get more good stuff over ones that have issues.