You need to calm down OP. The influx of high amount of users has caused a lot of issues among exchanges. Hence they have suspended registrations until notice. I have been in a similar situation like you with Bitfinex where I lost 0.02 BTC due to a bug in their system. My support ticket was answered 25 days later. I know its a lot of frustration but patience is the key here. And please don't open more than one ticket as it will really clogs up the system and causes more delays.
I submitted KYC to poloniex to increase withdraw limit. After 2 months and opened 2 support tickets, I am still waiting for them to reply and verify my info. This is a joke. I started to think they deliberately slow down their KYC process to keep people from withdrawing!! Still waiting!
2 months is a lot of time. There could be a reason that more support is shifted towards fixing bugs or any other issues which need priority. Though I am not a Poloneix, it is regarded as a trustworthy exchange.