It is always the same. People find a platform to have a nice income, and then it is ruined in any way, either by themselves or ... themselves.

Think about all the scam coins coming up from the ground worse than mushrooms. They have really nice ideas (from time to time), but instead of putting some effort into this, they just take the some BTC from their masternodes-auctions and then disappear. Some serious work and they could do factor x with this one coin...

A working platform is good enough to make some families happy.

OK, they are looking for serious people to replace the leaving mates, but they should not forget to stay serious themselves.

My first experience with this platform? I tried to sell a trash coin, that made it up to 6x meanwhile (serioulsy no idea why?!), and then my revenue is stuck there. All this happened to me when i just realized 2018 started. Ok for first 2018 was new, but now it starts to feel old... So pls, can i expect my money back this year, or do i have to say another time "happy new year"?

What does that mean: checking with new hosting. Mother google is your friend, usually you sign some papers and the new website is up? Am i too "n00bish" with this? I think: no.
Coinexchange had troubles too, and they were solved within a part of the time coinsmarkets is now down.