I bought this crappy software for 1400$ FOR A 3 MONTH LICENSE (MOST PROFESSIONAL ONE) when bitcoin was like 17000$.
Only to find out that:
= Their forum is dead. Even closed forum has no valuable information. Many "guides" with promising end were promised years ago without any advance.
= Their bot doesn't make any money which is absolutely ridicolous for this kind of money. There are so many professional companies who would rent you a VERY profitable bot for FOREX or other markets, that actually make %% daily for MUCH LESS. So I expected at least the same.
= MOST IMPORTANT and I claimed refund based on this
I saw the exchange I'm registered at (CEX) in the list of supported markets. BUT IT DIDN'T WORK! Stephan (probably the owner) told me it's not haasbot problem, but CEX. In the end it was only my problem, because I waited a few weeks to see that obviously problem is LONG KNOWN, but they are ready to sell the bot, but not ready to refund or acknowledge their mistakes: which is to inform buyers that something is not working for MONTHS!
I asked for AT LEAST a partial refund. No reply for a week.
So here goes this review. GOOD LUCK!
AndreyEf,
Sorry you're having a tough time using our software. We are in the process of making it easier to use for novice traders who are looking to expand their trading abilities. However, there's never any guarantee any partially automated trade strategies will always make you money, especially when you're dealing with a highly volatile market such as crypto.
We cannot control new restrictions or circumvent the limitations that exchanges place on their platform or their API. Our current documentation and website are being revamped to keep pace with all of the ever changing conditions. Our intentions are never to mislead our customers.
I've taken down your complaints and you have my word you will see positive changes based off of them.
Thanks,
HaasOnline Software