My miner is now running no issues.
The website says capacity full and from what Ive been told the power company that was supposed to give them hydro power is not living up to their end of the bargain.
I can confidently say great north is not a scam.
I understand the feeling when one is not getting the response as at when due especially when you have invested quite an amount of money in the project. I am also glad you are giving updates on the progress made so far which made everyone see that the service provider is actually open to improvement compared to others that would tarnish the company's name and wont even bother to update even if the issue has been resolved. I would suggest you change the title of the thread in other not to spread false claim.
I agree that they are not a scam.
I'm unsure about transparency and honesty however. When I contacted them I was lead to believe they had immediate availability, therefore I prepaid the hosting and air frighted the miners to them. I'm still waiting for these miners to come online(two months later).