I've just read that comment from helloiota forum about people needing to do their reclaims again if they didn't receive anything. I've gone through the reclaim tool again and this time it has given a better message of
"Any reclaimed tokens will be sent to your address below..." with an address I recognise in my new wallet seed. Before (in wallet 2.5.4) I believe it just said 'Confirmed' with a tx ID.