This is the thing that troubles me about MtGox - the seeming inability to learn from mistakes or listen to advice. Is it stubborness? Arrogance? Do they live in a bubble and make no effort to find out what their customers are saying?

I dunno . . . so many of the issues they have been having are completely avoidable . . . and yet invariably they choose the path of maximum clusterflock. I find it utterly baffling.