Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
minernoob1978
on 22/01/2018, 18:04:45 UTC
as i understand depositing in eur works well? How long it takes to make a deposit so moneys goes from acc to kraken acc? 1 day?

It's been more than one week that i made 4 money transfers in Euros to Kraken, and i didn't receive one yet...

wow, why is that? i did sent on 2017 12 21 and on a next day there were money on Kraken.

I just receive their answer :

We monitor incoming deposits for possible duplicate deposits (i.e. you make one deposit, but due to a banking error it gets credited to your account twice). So if you make two deposits of the same amount that come into our system within a 72-hour time window it triggers our safety protocol and the second deposit gets put on hold.

Your deposit will be released after an additional review within 1-2 business days.

To prevent a similar problem in the future, we suggest you always use different deposit amounts. For example, instead of depositing € 1000 twice on two consecutive days, it's better to make two deposits in different amounts, e.g. € 998 and € 1002. This routine is also helpful in the case of missing deposits investigations. The amount is one of the key search parameters in the banking industry and the more 'unusual' it is, the more easily a payment is traced.


Let's see if they respect what they said...

nice, at least support is doing their job)