Has anybody from the December Batch been able to talk to them? I dont recommend them HORRIBLE customer support
Guys, you pay for a product listed in USD.
Its clear that the nominal BTC value changes - most of these Crypto payment providers even transform the Cryptos directly into the dollar amount at the time of payment.
If they paid in BTC they should get a refund in BTC, THE SAME DAMN AMOUNT. You are defending something ABSURD. I wonder if things were the other way around would they give him MORE bitcoin to repay the amount in USD? i doubt it very much
You guys must be new to mining. This is how things are done: in USD value at the time of purchase is your refund amount.
Sorry to hear about all the troubles you guys are having...