you guys are putting out false advertisement saying no fees. 10% mark up on cryptos over the spot price is fees. More fees then any other exchange. Your probably more expensive then any other exchange. It is very easy to fix stop being greedy and mark down your spot price. If your not going to do that I have to put the money back on my credit card which i don't want to do. But I will because I am not going to get ripped off. You guys should figure out a solution with these prices they are way way to high. I don't mind paying a few percent over but not these prices. I will be losing around 80 dollars to do this and I can't even buy your lykke coins cause I am in america. You guys don't even put a warning sign that americans cant invest in your company before we do credit voucher. The reason people are investing into your exchange and wanting to use it is cause it supposed to be cheap. I thought its centralized we should have no problem buying lykke coin but nope can't so ok all get bitcoin and buy some ripple on poloniex. Nope can't do that cause your way over spot price on the exchanges. I am trying to figure out a way to use your exchange I can't its frustrating. I can't do anything except take my money back. That sucks. I am sure richard can fix this and he seems like a good guy that wants to make customers happy. If you guys don't fix this it looks bad on your business.
So i figured out a way to get money off lykke you got to put it on live coin where bitcoin price is the same as lykke. It is higher because your trading with usd for it. On poloniex and other exchanges its bitcoin price but not traded directly with usd. When its traded with usd I am noticing the price is much higher for it. So that might be why bitcoin is expensive along with ethereum. but if you move it to live coin you can trade it at higher price cause its compared to usd. So I am doing that now.