Dear Cex,
I made a Crypto Capital withdrawal request on 19.01.2018.
It says on your website that:
"We are preparing your withdrawal for sending.
If this status lasts more than 1 bank day, please check your email for updates."
I haven't received any updates. In fact all I received is automated emails telling me I should wait at least 10 days.
If I will wait for days and days (may be weeks who knows!), what's the point of Crypto Capital integration ?
Transaction ID: 5470201897
User: up110029869
The situation is connected with the fact that there is an immense load on the platform. Please wait for the updates. As soon as the payment is processed, you will be notified.