So I registered for Revolut yesterday. It was cool at first, I topped up my account with 10 GBP, it went smooth.
But guess what? They allowed me to top-up my account and after I deposited they basically started demanding for all kind of documents.
You want to activate your cards - verification first
You want to send a bank transfer - verification first
You want to breath air - verification first
Need to mention their verification system is a brutal crap, I spend 1 hours trying to take a good photo of my passport and a selfie, promptly did it and verification failed.
Contacted the support and the slavic girl said:
"Hi there, my name is Oleksandra (Sure they are based in the UK). I'll look right into your query!
I will refer you to the appropiate team who is better suited to help you. Please be patient as they get back to you as soon as possible. Have a nice day"
SAY WHAT??? I WASN'T GIVE A CHANCE TO REPLY TO THAT AGENT AT ALL!
I manually scanned my passport (very high resolution) and took a selfie with my camera, uploaded my documents, and another "british girl" Aleksandra is demanding selfie with my passport now (they did not mention about sefie with my passport in the verification process).
I told her that I believe this company and all the hidden procedures to be a scam, and I awnt them to cancel the topup (I believe I have the right to cancel in 14 days beingin the EU).
She stopped responding to me. Quite obviously they are scammers!
I am sure Op must wished he had just taken some extra effort to have read what they have in their FAQ section which is pretty straight forward but just came on the forum to tarnish the name some people took their time to build over the years. It would even be better if he had asked for reviews from anyone who had used it before rather than calling it an outright scam and not even scam accusation. This is a further confirmation that a lot of noise about scams are actually because people chose not to read or do their research because with that in place, 60% of scams won't even occur and another 70% of false scare won't even happen.