Post
Topic
Board Pools (Altcoins)
Re: [ANN][POOL] GigaRho Profit-Switching Multipool w/autoconvert to BTC/LTC & more
by
windgodyang
on 24/01/2018, 01:04:03 UTC
why my Balance would less before payout Sad

14ksWvXuYFjCvvGxePAbqPKsNtn8K4SiQU

I want my btc back.

Hello,

I hope I correctly understand what you are saying, but after reviewing your account it seems like at the time of this writing you have only been mining for several hours on the pool. Since you have chosen Bitcoin as the payout method, it goes through the exchange process which all pending balances take 24hrs to confirm on the pool. Every found coin is quoted at a momentary price when found but confirmed once exchanged at that price, which works to the miners benefit in times of rising prices on certain coins. It does appear that your pending balance is rising as you continue to stay connected and finding blocks with us.

Just to reiterate, the pending balance will always be fluctuating based on live exchange prices from the exchanges we use to get you the desired BTC payout. The number you really should pay attention to is the confirmed balance ready for payout which begins about 24hrs after that particular block has been found. More in depth descriptions of our system/services can be found on our pool's website.

Also, I should add that I believe you are referring to the yellow "pending balance" line on the graph. That decreases when certain coins have confirmed exchange. In the wallet page you can see, Immature, Confirmed, Total detailed sections for each found coin. Once a coin moves from Immature to Confirmed the pending balance drops. Confirmed balances are not reflected in the ready for payout section of the balance sheet until about 24hrs later.

We truly hope that we addressed your concern and if not feel free to message me directly or however is convenient for you.

Thank you very much. I see.