I don't think Kraken is the problem. I have a deposit into Bithumb sing January 4th as well. I believe it may be the way XRP and exchanges interact. i ahve sent my XRP off of Kraken and onto HITBTC and it didnt show up right away; i had to put in a ticket on their system and then i saw it in the morning.
Im going to take the advice of someone who posted on here and will do 1:1 tickets specifically, requesting for my deposit. might get lucky.....who knows. right?!?!?
This is really frustrating and do not understand why this is such a big deal?!?!