Day 5 after banning accounts - No response on emails.

Andrej replied to one of my DM on reddit asking to send an email and that he will sort it out.

Funds still didn't return neither did I get a reply on the email. That's a big sum of money held by them for no reason and such delay for releasing OUR funds is really unacceptable. If they would ban us for whatever reason at least release our balances.