As i mentioned, they did give a decent explanation. The problem is that nothing changed after that.
If you are to blame it all on technical issues and say that most people have TRX deposits fixed and just some are left, you should at least make sure that people actually get the deposits they did.
Most of the people in the hitbtc forum say that they still did not receive anything, same is with slack/discord/telegram groups. Noticed 3 people altogether that got the deposits.
I do hope that this is just a technical problem for hitbtc and that they will eventually fix all this issues.
BUT, until this is done - stay away from hitbtc! You might get your deposit in weeks or never get it!
Read the forums, twitter etc. before you do ANY deposit to ANY exchange!
For the moment i still have a small amount of hope left, so lets see if things will actually get fixed or not.