We understand your concerns and we kindly ask for an apology for the delays in payment processing. Nevertheless, it does not depends on us but rather on our payment partner. They are currently overloaded with requests and do not manage to process them properly.
As for now, the payments in USD and GBP are rejected and the funds are turned back to users' accounts. Furthermore, we would like to inform that wire USD and GBP transactions will be temporarily disabled on the platform.
We will do our best to ensure that the all the users receive their funds in full.
So what you are saying is, I lost 1 month currency value against the $ of an redraw of 50.000 US.....tsk tsk.
When will I see those 50k back in my account then?
5th of January I get a confirmation e-mail from CEX saying redraw is confirmed !!!!