I've a problem with deposits too!
I made a deposit two days ago on HEAT Ledger, the transaction appears correctly on the block explorer (
https://heatwallet.com/#/explorer-results/transactions/9119519580029647975 ), C-Cex has indexed the block in which it is but it hasn't credited the amount.
Same story with a LTC transaction made few minutes ago (I hope it is a "processing time"), txid 1ae52896f8c39cff87ce22abfd701ce61dc8050f0a941c4b6e2c713771afe154
I cannot even contact support because of
Our support ticket queue is full. Please, come back in few hours.
The same thing has happened to me, my litecoin has not been accredited to me
1)
0.55614146 LTC
Address: LfaHPznWTvzf3HQ7gXWR5v3XMqqDV4GJ6e
Hash: 52c4eeb8bd13023c396ac861fff73125b53777813861b2019da0b1eabbdf7f9e
2) 0.09 ltc
Hash:
ca7874c57435a1ef5a05e81a3afe56a7a33bb7a4e1dc104a569aa2d6c1527f69
Adress: LNxGTT1osG7uVV39Niw8CJvspKRoKyVie4